{"id":4439,"date":"2021-05-20T14:16:36","date_gmt":"2021-05-20T12:16:36","guid":{"rendered":"https:\/\/www.imcopex.com\/service\/"},"modified":"2025-01-16T07:33:46","modified_gmt":"2025-01-16T06:33:46","slug":"service","status":"publish","type":"page","link":"https:\/\/www.imcopex.com\/en\/service\/","title":{"rendered":"Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4439\" class=\"elementor elementor-4439 elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d0fca15 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d0fca15\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2b3347e\" data-id=\"2b3347e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-565d009 elementor-widget elementor-widget-slider_revolution\" data-id=\"565d009\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"slider_revolution.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wp-block-themepunch-revslider\">\n\t\t\t<!-- START Service REVOLUTION SLIDER 6.7.23 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_3_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_3_1\" style=\"\" data-version=\"6.7.23\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-3\" data-title=\"Slide\" data-anim=\"ms:1000;r:0;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.imcopex.com\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"Slide\" title=\"Service\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/www.imcopex.com\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/transparent.png\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-3-slide-3-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:-5px,-5px,-5px,-223px;yo:-118px,-118px,-118px,0;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,20,20,4;l:0,0,0,6;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:1919px,1919px,1919px,960px;h:500px,500px,500px,250px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:5;\"\n\t\t\t\t\t\t\t><img fetchpriority=\"high\" decoding=\"async\" src=\"\/\/www.imcopex.com\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"1920\" height=\"500\" data-lazyload=\"\/\/www.imcopex.com\/wp-content\/uploads\/2020\/08\/services_imcopex_gmbh.jpg\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_3_1',rl:[1240,1240,1240,770],el:[300,300,300,250],gw:[1920,1920,1920,480],gh:[300,300,300,250],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider31\"]!==undefined) {window.RS_MODULES.modules[\"revslider31\"].once = false;window.revapi3 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55c8a46 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55c8a46\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0eb4d64\" data-id=\"0eb4d64\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5210ea1 elementor-widget elementor-widget-spacer\" data-id=\"5210ea1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e326c57 elementor-widget elementor-widget-heading\" data-id=\"e326c57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your webshop: over 14,000 products from more than 100 top brands and modern e-services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1827eea elementor-widget elementor-widget-text-editor\" data-id=\"1827eea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">simple registration and account opening with customer number<\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">clear online ordering system for the entire order process<br \/><\/span><\/li>\n<li><span style=\"font-size: 16px; font-style: normal; font-weight: 400; background-color: #ffffff;\"><span style=\"font-family: Open Sans, sans-serif;\"><span style=\"white-space: pre-wrap;\">on request, orders via EDI (electronic data interchange via XML, CSV&#8230;) <\/span><\/span><\/span><\/li>\n<li>or order by phone or e-mail<\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">powerful product search for devices and matching accessories<br \/><\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">suggestions for related and alternative products<\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">order status tracking<br \/><\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">transaction overview<br \/><\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">electronic price lists with article data and availabilities, individually configurable<\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">information on price &amp; availability changes<br \/><\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">target price functionality <br \/><\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e16d4f8 elementor-widget elementor-widget-spacer\" data-id=\"e16d4f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-793bac9 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"793bac9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-533903e\" data-id=\"533903e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-780abed elementor-widget elementor-widget-spacer\" data-id=\"780abed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-494c067 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"494c067\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c2d88e5\" data-id=\"c2d88e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-deb640a elementor-widget elementor-widget-spacer\" data-id=\"deb640a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55c7e29 elementor-widget elementor-widget-heading\" data-id=\"55c7e29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RMA requests: imcopex is there for you  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9ee0eb elementor-widget elementor-widget-text-editor\" data-id=\"a9ee0eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You need a proof of delivery? You want to make a complaint or return a product? There was an error during order entry or delivery? Simply fill out this form for your RMA concerns: <a style=\"font-size: 16px;\" href=\"https:\/\/www.imcopex.shop\/rma\" target=\"_blank\" rel=\"noopener\">https:\/\/www.imcopex.shop\/rma<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-86cf31f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"86cf31f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aeec917\" data-id=\"aeec917\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea80bd8 elementor-widget elementor-widget-accordion\" data-id=\"ea80bd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2451\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2451\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">For which cases can you submit an RMA request?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2451\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2451\"><p>Please check the goods immediately after receipt. Concealed transport damage must be claimed within seven days. You can complain about the following cases:<\/p>\n<ul>\n<li>A defect within the warranty.<\/li>\n<li>A defect within the warranty.<\/li>\n<li>Wrong goods ordered.<\/li>\n<li>Transport damage.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2452\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2452\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to send your RMA request?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2452\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2452\"><ul>\n<li><span style=\"font-size: 16px; color: var( --e-global-color-text );\">Please fill out the RMA form: <\/span><a href=\"https:\/\/www.imcopex.shop\/rma\" target=\"_blank\" rel=\"noopener\">https:\/\/www.imcopex.shop\/rma<\/a><\/li>\n<li>Wait until our RMA department assigns you an RMA number within 48 hours.<\/li>\n<li>Attach the RMA number to the outside of your return package so that it is clearly visible.<\/li>\n<li>imcopex GmbH \/ Auf dem Ralande 7-9 \/ 21465 Wentorf.<\/li>\n<li>Attention: Please send the goods to imcopex in secure packaging.<\/li>\n<li>In the event of transport damage to the delivery, be sure to send the goods to imcopex in their original packaging. Include meaningful images of the box, the defective item, and the error message.<\/li>\n<li>Some manufacturers carry out direct processing. We will inform you about this and about the further procedure.<\/li>\n<li>The costs for returning the goods to imcopex shall be borne by the customer.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2453\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2453\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens to your goods that are the subject of a complaint?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2453\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2453\"><p>After receipt of the goods, we check the indicated defect. The further procedure depends on the condition and type of the product complained about.<\/p>\n<ol>\n<li>The product is sent in for repair. It will be returned to you after successful repair.<\/li>\n<li>You will receive a credit note.<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2454\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2454\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Special procedure for individual manufacturers in the printer\/supplies sector<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2454\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2454\"><ul>\n<li>Complain about Ricoh items using the SMC Report. You will find this in the menu of your printer.<\/li>\n<li>Complain about Konica Minolta items with a Management List. You will find this in the menu of your printer.<\/li>\n<li>Complain about Develop items with a Management List. You will find this in the menu of your printer.<\/li>\n<li>Complain about Xerox items with a Supplies Usage Report. You will find this in the menu of your printer.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2455\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2455\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Complaint procedure for the Printer\/Supplies product group<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2455\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2455\"><ul>\n<li>Please describe the error clearly. &#8220;Is not recognised&#8221; or &#8220;Does not print&#8221; are not accurate error descriptions without a corresponding error message from the unit.<\/li>\n<li>Pack used items securely to prevent toner from leaking in the package. We must reject inadequately packaged items.<\/li>\n<li>If the printed image is poor, enclose a test printout with the article.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec04779 elementor-widget elementor-widget-spacer\" data-id=\"ec04779\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0edae6d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"0edae6d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0eb106d\" data-id=\"0eb106d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d53229a elementor-widget elementor-widget-spacer\" data-id=\"d53229a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b8727a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b8727a4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d03c40e\" data-id=\"d03c40e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a7289a elementor-widget elementor-widget-spacer\" data-id=\"2a7289a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca58c54 elementor-widget elementor-widget-heading\" data-id=\"ca58c54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reliable logistics: That's why your goods are with you quickly<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a67e111 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a67e111\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ecdd13a\" data-id=\"ecdd13a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b3ee8a6 elementor-widget elementor-widget-text-editor\" data-id=\"b3ee8a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our logistics centre in the metropolitan region of Hamburg is globally networked and our 5,000 square metre high-bay warehouse is fully automated. imcopex delivers your goods with long-standing transport service partners in all desired lot sizes by land, sea and air: whether single item shipments, pallets or containers. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6a84f64\" data-id=\"6a84f64\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-254fbd5 elementor-widget elementor-widget-text-editor\" data-id=\"254fbd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: Roboto; font-size: 16px; font-style: normal; font-weight: 400; background-color: rgb(255, 255, 255);\">Your advantages:<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce833d2 elementor-widget elementor-widget-text-editor\" data-id=\"ce833d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">optimal networking with the Hamburg metropolitan region<\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">reliable transport service providers<br \/><\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">worldwide distribution by land, sea and air<br \/><\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">single piece shipment, pallet or container shipment<br \/><\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">direct delivery to the retailer\u2019s end customers<br \/><\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">short delivery times <br \/><\/span><\/li>\n<li><span style=\"font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400; white-space: pre-wrap; background-color: #ffffff;\">individual delivery requests (dates\/collection) are welcome<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8419fe7 elementor-widget elementor-widget-spacer\" data-id=\"8419fe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f852ef elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9f852ef\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f67038\" data-id=\"1f67038\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22bc9d4 elementor-widget elementor-widget-spacer\" data-id=\"22bc9d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c8704a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c8704a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc8920a\" data-id=\"bc8920a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-527fb7a elementor-widget elementor-widget-spacer\" data-id=\"527fb7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cc5e50 elementor-widget elementor-widget-heading\" data-id=\"6cc5e50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Hamburg Metropolitan Region<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eeb9e0 elementor-widget elementor-widget-text-editor\" data-id=\"3eeb9e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The inhabitants of Hamburg affectionately call their city their &#8220;pearl&#8221;. But Hamburg not only has beautiful districts, it is also a commercial metropolis with centuries of tradition. imcopex handles its worldwide logistics via the proven infrastructure of the Hamburg metropolitan region. With more than 11,000 logistics companies, it is one of the most important hubs for the global movement of goods.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-958d0fb elementor-widget elementor-widget-spacer\" data-id=\"958d0fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Your webshop: over 14,000 products from more than 100 top brands and modern e-services simple registration and account opening with customer number clear online ordering system for the entire order process on request, orders via EDI (electronic data interchange via XML, CSV&#8230;) or order by phone or e-mail powerful product [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4439","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.imcopex.com\/en\/wp-json\/wp\/v2\/pages\/4439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.imcopex.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.imcopex.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.imcopex.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.imcopex.com\/en\/wp-json\/wp\/v2\/comments?post=4439"}],"version-history":[{"count":15,"href":"https:\/\/www.imcopex.com\/en\/wp-json\/wp\/v2\/pages\/4439\/revisions"}],"predecessor-version":[{"id":28612,"href":"https:\/\/www.imcopex.com\/en\/wp-json\/wp\/v2\/pages\/4439\/revisions\/28612"}],"wp:attachment":[{"href":"https:\/\/www.imcopex.com\/en\/wp-json\/wp\/v2\/media?parent=4439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}