Privacy Policy Statement

We appreciate your interest in our website Protecting your privacy is important to us. That`s why we ask you to carefully read the summary oft he information on our website that follows. You can rely on transparent and fair data processing and on careful and responsible handling of your data.
The following privacy policy informs you about how we use your personal data. By doing so we comply with the rigoroues regulations oft he German data protection la was well as the requirements deriving from the European general data protection regulation (GDPR).

1.1 Person responsible for the collection of data

Responsible for data collection and processing

imcopex GmbH

Auf dem Ralande 7-9

D-21465 Wentorf near Hamburg

Tel.: +49 (0)40 729 067 67

Fax: +49 (0)40 729 067 68


The data protection official of imcopex is

Sven Achnitz

Achnitz & Partner Rechtsanwälte


Telefon: +49 (0)40 309 792 92

1.2 Registration of general Data and information, so-called logfiles

Whenever you click on our website on the basis of paragraph 6, section 1lit. of the Data Protection Basic Regulation a number of general data and pieces of information are gathered and temporarily saved in the logfile of a server. A logfile is created automatically through the automatic generation of a protocol by the computer system that is made use of. This protocol will show:

  • Details about your access to the website (date, time and frequency)
  • How you arrived at the website (previous page, hyperlink etc)
  • Volume of the transmitted data
  • Your browser and browser version
  • Your operating system
  • Your Internet Service Provider
  • The IP address which is assigned to you by your internet access provider as soon as you are connected to the internet

The collection and storage of this data is necessary for the operation of the website and ensures the functionality of the website and contents; they do not allow any conclusions about your person. These data exclusively serve us to optimize our website and to guarantee the safety of our IT systems. For this reason, the data is stored for a maximum of 30 days.

1.3 Collection, processing and utilization of personal data

Personal data will only be collected if you voluntarily allow us to do so in the course of ordering goods, of opening a customer account or when subscribing to our newsletter.

We will use your data exclusively for order processing and completion purposes.

We process and store your personal data only for the period of time required to fulfil the purpose of storage or if this is provided for in laws or regulations. After omission or fulfilment of the purpose, your personal data will be deleted or blocked. In the case of blocking, the deletion is carried out under the following conditions: There are no legal, statutory or contractual retention periods to prevent this, there is no reason to assume that deletion would impair your interests worthy of protection, and deletion does not cause disproportionately high costs due to the special type of storage.

When you register for our newsletter we will ask you for permission to use your e-mail address for advertising purposes until you unsubscribe to the newsletter. You can unsubscribe at any time.

1.4 Why do we process your personal data and what is the legal basis for doing so

The reasons are as follows:

  • Justification and implementation of contractual relationships
  • Distribution of newsletters and marketing activities
  • Customer service and customer support

The legal basis of all this is based on the following articles oft he GDPR (General Data Protection Regulation)

  • Article 6 1lit. a DS-GVO for processing operations for which we obtain your consent for a specific processing purpose
  • Article 6 1lit. b DS-GVO, insofar as the processing of personal data is necessary for the fulfilment of a contract, for example when you purchase a product. The same applies to processing operations for the implementation of pre-contractual measures, such as enquiries about our products or services.
  • Article 6 1lit. c DS-GVO, insofar as we are subject to a legal obligation that requires the processing of personal data, such as the fulfilment of tax obligations
  • Article 6 1lit. d GDPR serves as our legal basis in cases where your vital interests or those of other natural persons require processing of personal data.
  • Article 6 1lit. f DS-GVO is applied on the basis of our legitimate interests, for example when using service providers in the context of order processing, such as dispatch service providers. The same applies to carrying out statistical surveys and analyses and to logging registration procedures. We attach great importance to the use of a user-friendly, attractive and secure presentation and optimisation of our website, which serves our business interests and meets your expectations.

1.5 Data safety

We secure our website and systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. Access to your customer account is only possible after your personal password has been entered. You should always keep your access information confidential and log out of our website at the end of your session, especially if you share a computer with others.

1.6 Use of cookies, webanalisis-programmes and social media

We aim at making you feel pleased with using our website and for this purpose employ cookies, webanalisis-programmes and social media plug-ins (on the basis of Article 6, section 1lit. f of the Data Protection Basis Regulation). 1lit. weg

We use cookies and services to ensure the functionality of our website and to make it informative and user-friendly. We continuously optimise our website for you.

It`s, of course, possible for you to disable all these cookies and services. You can block or delete cookies via your internet browser or deactivate them separately by setting an opt-out cookie or following a specified link.

Please remember that you must deactivate cookies in every browser you use. If all cookies in your browser are deleted, the corresponding opt-out cookie is also affected.

1.6.1 Cookies

Cookies ware small text files stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session (session cookies). Other cookies remain on your computer and enable us to recognise your computer on your next visit (permanent cookies). These cookies remind us of the contents of your shopping cart and serve for processing.

The help function of most web browsers explains how your browser blocks new cookies, how it informs you when you receive a new cookie or how to disable all cookies. Similar functions, e.g. flash-cookies that are used by browser add-ons, you can switch off or delete through an alteration of the add-on settings of your browser or via the directions on the website of your browser manufacturer. Our partner companies are not authorized to collect, process or use personal data via cookies on our website.

1.6.3 Social Networks

Our website has links (hereinafter: “plug-ins”) with so-called social networks. Social networks are Internet services such as Facebook, Google, Twitter or Pinterest.

When calling pages with integrated plug-ins, the browser establishes a direct connection with the servers of the social networks. The button is directly transmitted and integrated into the website. Thus the social networks get to know that they have been accessed and who is their visitor. We refer to the following information on the Internet service providers of the plug-ins used on our website. If you click the button your information is transmitted directly to the social network and stored there.

The purpose and scope of the data collection and the further processing and use of the data by the social networks, as well as the user’s rights in this regard and setting options for protecting his or her privacy can be found in the data protection notices of the respective service provider.

If you wish to preclude that the social network collect data about you, you need to log out of the respective network before you visit this website.

We refer to the following information on the Internet service providers of the plug-ins used on our website.

1.7 Passing on of personal data

When passing on your personal data we pay utmost attention to a high security level. Therefore, we will only pass on your data to selected and contractually obligated service providers and partner companies as well as to entities located within the European Economic Area. These are subject to strict EU data protection law and are obliged to maintain an appropriate level of protection. A transmission of data to non-member countries does currently not take place and is not planned. We will not sell personal user data to third parties or market these in other ways.

1.7.1 Transfer to a service company in accordance with Article 6 1lit. b and f of the General Data Protection Regulation

In order to optimize our website and our services for contract implementation we employ a number of service providers and supply them with the data (e.g. name, address) that are necessary for them to fulfill their task.

Some of theses providers assist us to deal with the order management process; they are permitted to use the data supplied by us only and exclusively according to our instructions. In this case we are legally responsible for appropriate data protection precautions at the commissioned companies. That`s why we and our service providers agree upon concrete data security measures and that`s why we on a regular basis check the effectiveness of these measures.

1.7.2 Data transfer to other third parties in accordance with Article 6 1lit. c and f of the General Data Protection Regulation

Finally, we will pass on your data to third parties or government agencies within the framework of the existing data protection laws if we are legally obliged to do so, for example due to official or court orders, or if we are entitled to do so, whether to prosecute criminal offences or to exercise and enforce our rights and claims.

2. Rights of those who are concerned

You have rights in relation to the collection of your data, about which we are pleased to inform you. In case you wish to avail yourself of one oft he following rights – doing so is free of charge – a short message sent to us will do. You can make use of the following contact details: Please use the following contact:

imcopex GmbH

Auf dem Ralande 7-9

D-21465 Wentorf near Hamburg


For your own protection, we reserve the right to ask for further information to confirm your identity when making a request. If identification is not possible, we will refuse to process the request.

2.1 Right to be informed

You are entitled to demand information about your personal data stored by us.

2.2 Right to ask for rectification

You have the right to request that your personal data be corrected or completed immediately.

2.3 Right to ask for limiting the processing of your personal data

You have the right to request that the processing of your personal data be restricted in the following cases: you dispute the accuracy of the data, the processing is unlawful and we no longer need the data, but you object to the deletion of the data because you need the data to assert legal claims or to object to the processing.

2.4 Right to deletion

You have the right to request that your personal data held by us be deleted, provided that the following aspects are secured: The right to freedom of expression and information is upheld, legal obligations and the public interest are protected and legal claims can still be made.

2.5 Right to information

If you have exercised your right to rectification, erasure or limitation of processing, we will notify all recipients to whom your personal data has been disclosed, unless this proves impossible or involves a disproportionate effort.

2.6 Right of data portability

You have the right to have your personal data provided to you or a third party in a structured, common and machine-readable format. We only transfer the data to another responsible person if it is technically feasible.

2.7 Right of objection

In case your personal data are processed on the basis of legitimate interests in accordance with Article 6 1lit. F of the General Data Protection Regulation, you are entitled (in accordance with Article 21 of the General Data Protection Regulation) to object whenever you wish to do so to your data being processed.

2.8 Right of revocation in the case of consents

You have the right to revoke your consent to the collection of data at any time with effect for the future. However, data that were collected previous to your revocation remain unaffected of your request until the revocation takes full legal effect. Please have understanding for the possibility that because of technical reasons the implementation of your revocation request may take some time and that in the meantime possibly messages sent by us will still reach you.

2.9 Right of complaint with a supervisory authority

In case the processing of your personal data represents a violation of the data protection regulation or your personal data protection claims were violated in some other way, you can lodge a complaint with the supervisory authority. In Schleswig-Holstein this is the Independent Centre for Data Protection of the Land of Schleswig-Holstein. In Schleswig-Holstein:

Independent Centre for Data Protection Schleswig-Holstein

State Commissioner for Data Protection Marit Hansen

Holstenstraße 98

24103 Kiel


Telefon: +49 (0)431 988-1200

Fax: +49 (0)431 988-1223

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.